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Guest Service Representative


   Closing Date: Sep. 30, 2014

Employer:Washington Duke Inn & Golf Club
Job Location: Durham - Durham County
Employment Type:Full Time
Salary Range:Starting Rate for Position
Benefits:Medical, Dental, 401k, Paid Time Off

Description:

Do you have a lively personality, a quick smile, and a passion for providing superb customer service? Then the Washington Duke Inn & Golf Club is looking for YOU to fill the role of Guest Services Representative as part of our renowned Front Desk team!

Duties:

As a Guest Services Representative, you will be responsible for checking our guests in and out with the utmost quality and courtesy. You will respond to guest inquiries in a timely and friendly manner. All job functions will be performed with accuracy and professionalism. The success and renown of the Guest Services team can be attributed to the teamwork and dedication of the team members. If you like working as a team player, then this is the hotel for you!

Qualifications:

We are looking for individuals to join our renowned Guest Services team who have previous customer service experience, a winning attitude, a commitment to guest satisfaction, and the ability to work gracefully under pressure. You should also have a pleasant, clear speaking voice. Hospitality degree a plus!

The Guest Services Representative will work both AM and PM shifts so we are looking for applicants who have flexibility in their schedule. You must also be available to work any of the seven days of the week.




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